CIRCA

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Terms and Conditions

Pricing Policy

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of May 2011.

Ordering System

After you have booked a class we will send you an email confirming your reservation, and providing you with a unique booking reference which you will need to provide on attending your booked class.

Customer Service Policy

Circa is committed to providing exceptional customer service. We endeavour to make sure that all classes listed on our website are currently offered and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where classes offered on the website don’t perform as advertised.

Privacy Policy

Circa is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter and to personalise your booking experience with us.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from Circa your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre info@nullcirca.org.au.

ABN

731 543 905 75

CONTACT

Phone number: (07) 3852 3110
Email: trainingcentre@nullcirca.or.au
Fax: (07) 3852 3120
Address: PO Box 116, Fortitude Valley Queensland 4006 Australia