CIRCA

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Frequently Asked Questions

 

How do I get there?

Classes are held at our two Circa Studios:

  • Judith Wright Arts Centre
    Level 3, 420 Brunswick Street, Fortitude Valley (corner of Berwick Street)
    Please enter via the Berwick Street entrance, a trainer will buzz you in via the intercom. Once you enter the building, take the lift up to Level 3 and follow the signs to the Circa Studio.
  • Brisbane Powerhouse Stores
    119 Lamington Street, New Farm
    Studio access is located next to the carpark, look for the Circa signage. All youth and ground-based classes are held at the Stores.

What if my circumstances change after I have enrolled?

Unfortunately, there is a no refund policy on any Circa Classes. To ensure we maintain our trainer to participant class ratios we are unable to offer make-up classes during the program period.

For youth classes, we provide one make-up class during the school holidays for any participant who has missed one or more class during the program period.

If you are unable to attend class due to injury or illness, including COVID-19, and can provide a medical certificate, please contact us and we will arrange a credit for your missed class.

Can I pay for classes week by week?

Payment for Circa Classes is required at the time of booking. If this is not possible, please contact us to discuss further options.

Is it safe?

All Circus Classes trainers have First Aid and Blue Card certification and are committed to providing a safe and supportive environment.

We are authorised under an industry plan, approved by Queensland Health, to provide classes which include contact. COVID-safe measures are in place for all Circa Classes. Circa reserves the right to ask anyone exhibiting COVID-like symptoms to recuse themself. View our COVID-Safe guidelines.

Are there any prerequisites?

If you are new to Circus and unsure about which class would be best for you, view our flowchart. Our Come & Try Classes or our Foundation Classes are the best place to start. There are no pre-requisites for our youth classes. Should you have any questions please contact us.

Can parents observe class?

We ask that parents do not come into the studio to observe class (excluding Tiny Tumblers Parent/Guardian). A showing is held at the end of term allowing parents to view class in the studio. At the end of the year all Circa Classes participants have the opportunity to be part of a performance for friends and family. Should you have any questions please contact our Youth Classes Manager.

Can I get public transport?

Circa at The Judy
The closest train station to the Judith Wright Centre is Fortitude Valley Station. We are a four-block walk heading towards the New Farm end of Brunswick Street from this Station. There are also many bus routes that travel Brunswick Street. See Translink for further details.

Circa at the Powerhouse
The 195 and 196 bus services stop at the end of Brunswick Street at Oxlade Drive, on the East side of New Farm Park. The 199 bus stops at Merthyr Road and Hawthorne Street. Both stops are a short walk away from Brisbane Powerhouse. The New Farm Ferry Terminal is located approximately 200 metres from Brisbane Powerhouse, with services every 30 minutes until midnight. See Translink for further details.

What if I’m late to class?

If you know you are going to be late for a class please phone the Circa office prior to 5pm so we can advise the trainers. If this is not possible, please enter the room quietly, put your bag to the side and take off your shoes. A trainer will join you shortly to instruct you of where they are in the class.

What if I’m running late to pick up my children?

We recognise that collecting children from school or other activities and getting them to class on time can sometimes be difficult. The safety of our students is of upmost importance to us however we do ask that you are on time to drop off and collect your child(ren).

Are any casual classes offered?

Casual classes are offered for Circa Storytime and Open Training. Online booking is required for all Circa Classes. During the year Circa Classes offers workshops and specialised classes – keep an eye on our website and sign up to our e-news for updates.

What should I wear and bring to class?

Please wear comfortable, form-fitting clothing that you can move around in i.e. shorts, track pants, singlet. No overly loose clothing that we will go over your head when you go upside down. We ask that you remove all jewellery before class begins.
Please bring a water bottle and gym towel if needed.

How can I give feedback?

Please fill out our Circa Survey here.

 

Circa Storytime Frequently Asked Questions

Does the parent/guardian participate in the class?

Yes, Circa Storytime is designed to encourage participation by the child and their adult. Supervision in the session is the responsibility of the parent/guardian. 

Do I include the child’s name on the registration?

Yes, when registering on MindBody, please make the booking in the child’s name. 

Can I secure more than one spot in a session?

Yes, you can create a family account and book multiple children into the same session. Find out more here.

Where can I park my pram?

Pram parking is available outside the Stores Studio. 

Can I bring my baby?

Babies are welcome in carriers/prams however it is the responsibility of the adult to ensure they are safe. 

Can I cancel my casual class booking?

For early cancellation of 24 hours or more you can transfer your casual booking to another Circa Storytime session via MindBody. In the case of late cancellation of less than 24 hours, your booking will be forfeited. Please note that no refunds are available.

Circa is based in Meanjin (Brisbane) on the lands of the Jagera and Turrbal people. We respectfully acknowledge the Traditional Custodians of the many lands on which we create and perform. We pay our respects to Elders past, present and emerging.
Always was. Always will be.